Celeb scene hair has low return rates as we are very proud of the high-quality hair extensions that we offer. We thoroughly inspect all hair before shipment, in order to ensure consistency and quality.

 

Due to health regulations, hygiene concerns, and the nature of the products we are not accepting returns at the moment. Only regular priced items may be exchanged unfortunately sale items cannot be exchanged or refunded. Additional non-returnable items are gift cards. There are a few exceptions to this policy please read below to see if you meet the criteria.

 

Edge Control is refundable only if the seal is unbroken!!

Before using your new hair extensions, please inspect the product thoroughly to ensure you have received the correct length, color, and texture desired. We encourage you to thoroughly inspect and examine the hair without cutting the zip ties or opening the bundles.

 

The only exception to this is receiving the incorrect order.

 

**Please note the photos of our hair are in their raw state and not altered, or they are stock photos. Therefore once the hair is washed it will differ from the photos online and you will have the desired texture you purchase. If you have any questions about textures, please feel free to contact us prior to purchase for assistance. There is a contact form on the Contact page, as well as all other contact information.

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